Welcome Thunderbird Baking
Hey! I just wanted to give you a big, warm welcome and tell you I am so excited to begin working on your project! I promise to give you my very best work, but in order to do that I need a little help from you. This page will tell you exactly what I need you to do before the project begins and provide you with a few tips and tricks to help you help ME design my best work yet for your amazing business.
On this page you’ll find:
A few boundaries I like my clients and I to stick to during the project.
A detailed look at my design process, so you’re always kept in the loop and know what’s happening next.
The homework I need you to complete and the files I need from you before your project begins.
A little info on Asana- the free and easy project management tool we will use.
Some easy guidelines to help you provide really helpful feedback on your designs.
Info on payment policy.
And lastly, a look at what happens next after you’ve handed in your homework.
You just made the BEST decision to invest in a professional design.
Go through this page and if you have any questions at all, just shoot me a message!
1. Communication & Timelines
My work hours: Monday - Friday, 8am - 5pm
Communication hours: Monday - Friday, 8am - 5pm (we can meet outside of these needed)
To help keep your project on track to finishing on time, please provide feedback on your designs within 2-3 business days of receiving them.
I really appreciate your effort to provide files and feedback on time and to communicate within the times and days outlined above. Timeliness from both of us will help us get your project done on (or even before!) the deadline so you can move on to the next exciting task on your to-do list and I can cheer you on.
2. Design Process
Homework (Questionnaire) & Pinterest Board
Pre-Design Consultation (I will create a visual mood board with images and make sure we are on the same page)
Logo Design (3 options will be presented with 2 rounds of revisions)
Final Payment & Final Files
3. Here’s what I need from you to get the project started...
1. Complete your homework questionnaire
Here’s the link to your questionnaire. It will help me understand your goals and style!
2. Create a Pinterest board with logos and images that reflect what you would like for your logo.
4. Project Management
Now you’re booked in my schedule, we’ll stop using email to have our conversation and we’ll start using my project management tool, Asana.
I can’t wait to dive in to your project but before we do, I want to explain how we’re going to manage the project. We’re going to be using a project management tool I love: Asana.
What is Asana? Put simply, it’s a private space online where we can communicate, see each task the project includes, share design files and track the progress of your project. Basically, it’s where your project will live!
Why use Asana and not manage the project through email?
Well, email is messy. I want to make this process as simple and enjoyable as possible for you, and Asana helps me do that. By using Asana, all conversations and files will stay neatly organized in one place.
On your project page (I will send you an invite) you’ll see a list of all the tasks in your project. You’ll receive email notifications about the ones assigned to you and Asana will send you email reminders when they’re due!
Whenever I comment or add files to your project, you’ll receive them via email. You don’t have to log in to Asana to reply, just hit reply directly on the email within your inbox!
Lastly, if you want to access any files, simply log in to Asana and go to ‘Files’.
If you have any questions about using Asana, please feel free to email me and I’ll be happy to help you!
5. Feedback Guidelines
I really appreciate simple and straightforward feedback. It helps me clearly understand your thoughts and make the right changes to your designs.
Here are a few tips on providing awesome feedback:
- Try and use bullet points to break up your feedback.
- Use headers to organize your feedback.
- Read over your feedback to make sure it’s clear and check that you’ve answered any questions I may have asked.
- Post your feedback as a comment on the relevant Asana discussion instead of emailing me directly. Back and forth emails can get tiring but communicating in Asana is a breeze!
- I kindly ask that you gather all your feedback into one message. This stops everyone from getting confused and keeps the project organized.
6. Payment Policy
50% is due the day before we start your project.
50% to be paid within 30 days of completion of project
7. What happens next?
After you’ve completed everything in the Homework section of this page, we’re all set to begin your project! Before going into logo design, I will create a visual mood board with images and make sure we are on the same page. From there- we will start looking at logos.
I look forward to working with you!